NEW YORK — Retailers have a message for state governors: Please make everyone wear a face mask.
The Retail Industry Leaders Association, which represents Target, Home Depot and other major chains, says different rules around the country have made it confusing for shoppers and often lead to conflict between customers and workers trying to enforce store rules. Videos on social media have shown shoppers getting angry when employees ask them to wear a mask.
“Retailers are alarmed with the instances of hostility and violence front-line employees are experiencing by a vocal minority of customers,” said RILA President Brian Dodge.